Browse gear, choose your arrival and check-out dates/times at checkout, sign the rental agreement, and pay. We deliver to your location and pick up at the end of your rental at the dates/times you select on the reservation. 

If something is lost or breaks tell us right away and we will swap it out. If something breaks, we understand accidents happen. Please let us know so we can set the gear aside and assess the damage and make sure it is not rented out. We do understand things break. Nothing is perfect, however we do ask you to take care of our gear. Leaving umbrellas up unattended on windy days where they break, taking paddleboards across the reef causing damage to the boards. These will result in charges. Just be mindful and you will have no problem. We want you to enjoy your vacation!

OPEN

Monday - Sunday

9:00 am - 11 am

We deliver and collect gear from 9 am- 11 am.

If you need gear at another time, we will do our best to accomodate you if we have a driver available.

We deliver to resorts, villas, airport, ferry, and beaches. If you are traveling to St. John. You are welcome to take your rentals with you and return them when you return to St. Thomas.

We deliver between the hours of 9 am - 11 am.

Delivery + Pick-up

We deliver at the date and collect at the date and times you select. Please be mindful of your dates and times because that is when the driver will be there with the delivery and for collection. If the driver has to return a delivery fee will be added. If you are staying at a villa or vacation rental most of the time we will have the gear delivered and ready for your arival on property. When completing your reservation, please send us all gate codes, and coordinates and villa name if possible if you are staying at a private rental vs. a resort. If you are staying at a resort, you may not have your building or room during the initial reservation. Once you check-in at your hotel/resort, please send us that information so we can deliver to your room or rental vehicle. We deliver to all of St. Thomas and to the ferry dock in Redhook that goes to St. John.

• We deliver to resorts, vacation rentals, the airport, the ferry in Redhook if you are headed to St. John, and the beach! If you do not see your location, email us at [email protected]

• Sapphire Resort and Marina
• Sapphire Village
• Sapphire House
• Crystal Cove
• Pavilions and Pools
• Pelican Beach
• Margaritaville
• Pineapple Village
• Cabrita Point Condos
• Secret Harbor Resort
• The Elysian
• Cowpet Bay East Condos
• Cowpet Bay West Condos
• Anchorage Condos
• The Ritz-Carlton
• The Ritz- Carlton (Residences)
• Water Point
• Marriott's Frenchman's Cove
• Marriott's Frenchman's Reef/The Westin
• Buoy Haus
• Bolongo Bay Resort
• Sea Cliff Villas
• Regatta Point Villas
• Lime Tree Resort
• Bluebeard's Resort
• Cyril E. King Airport
• Redhook Car Ferry
• Redhook Passenger Ferry
• Green Iguana Hotel
• Hampton Inn by Hilton
• Flamboyan on the Bay Resort
• Emerald Beach Resort
• Private Villas
• + More

Things to Know Before Ordering

We want your rental experience to be as easy as possible! Please take a few minutes to review the information below before placing your reservation.

We Are a Mobile Delivery Service

Sapphire Provisioning is a mobile beach gear rental and delivery service. We currently operate out of a warehouse and do not have a physical storefront.

While we work out of the Sapphire area, we are NOT located directly on Sapphire Beach. Your rentals are delivered to you based on the delivery location, date, and time selected on your reservation.

Reservation & Invoice

A copy of your rental reservation and payment confirmation is automatically sent to your email after booking.

Please review your reservation and make sure everything is correct, especially:

• Rental equipment
• Rental dates
• Delivery date and time
• Collection date and time

We recommend taking a screenshot of your reservation on your phone so you have your delivery and collection dates and times handy while you are on vacation.

If you notice anything that needs to be changed, please contact us as soon as possible.

Delivery & Collection Times

Please double-check your dates, delivery time, and collection time when making your reservation.

We operate on a scheduled delivery and collection route each day. The times you select on your reservation are the times we plan to be at your location.

We cannot always accommodate last-minute time changes or return at a different time. We cannot stress this enough—please make sure your dates and times are correct.

If we have to make an additional trip because the wrong date, time, location, or access information was provided, or because your rentals were not ready for collection, an additional delivery/service fee may apply.

Villa & Vacation Rental Guests

If you are staying at a private villa, condo, or vacation rental, please provide us with all the information we need to access the property.

This may include your:

• Property manager’s name and contact information
• Gate code
• Door code
• Property coordinates
• Special directions or access instructions

We need to be able to access the property to complete your delivery and collection.

Resort & Hotel Guests

You may not have your building or room number when you first make your reservation—and that’s okay! Most guests will not receive this information until they check in.

Once you have it, please email us your building and room information.

For the following properties, we can deliver your rentals directly to your room or meet you at your vehicle:

Marriott’s Frenchman’s Cove
Marriott’s Frenchman’s Reef
Bluebeard’s Castle
Buoy Haus Beach Resort
The Ritz-Carlton Residences
The Ritz-Carlton Resort

If you are renting beach gear and would rather not lug chairs, umbrellas, coolers, and other equipment back and forth between your room and vehicle, just let us know. We can deliver your beach gear directly to your vehicle so you’re ready to go.

We will also collect your rentals directly from your room or vehicle at your scheduled collection time.

Please still send us your building and room information once you have it. If you would like us to meet you at your vehicle for delivery or collection, please let us know what vehicle you are driving so we can provide that information to our delivery driver.

Margaritaville — We deliver and collect rentals from the front lobby.

Hampton Inn by Hilton — We deliver and collect rentals from the front lobby.

Collection

Please have all of your rental gear together in one place and ready to go at the collection time selected on your reservation.

If you are staying at a private villa or vacation rental, you may leave the gear where it was originally delivered unless we have arranged something different with you.

If you are staying at a hotel or resort, we will collect your rentals from your room, vehicle, or designated lobby location depending on your property and the arrangements made for your reservation.

Remember, we come back to collect your rentals. We also offer the option to return your gear directly to our location.

Gear Care

Please take care of our rental gear. We want every guest to receive clean, quality equipment in good condition.

Beach Chairs & Coolers: Please remove excess sand and trash before collection. Drain all water and ice from coolers. Please try to keep sunscreen off the fabric of our beach chairs. Sunscreen and oils can stain the fabric and often do not come out.

Snorkel Gear: Please do not throw masks, snorkels, fins, or other snorkel equipment into the sand. We use quality dive gear, and sand can damage the equipment. Sand gets inside the valves of dry snorkels, clogs them, and can make them useless when snorkeling. If your gear gets sandy, please rinse it in the ocean or fresh water when possible.

Paddleboards: Please do not take inflatable paddleboards across or onto the coral reef. Coral and other sharp surfaces can puncture or damage the board.

Umbrellas: Never leave an open umbrella unattended. If the wind becomes excessive, please take the umbrella down. Beach umbrellas can only withstand so much wind before they invert, bend, or break. We have tried and tested many umbrellas, but no beach umbrella is designed to withstand excessive wind.

You are responsible for the rental equipment while it is in your possession and for making sure all items are returned at the end of your reservation.

Gear returned with excessive sand or requiring additional cleaning may be subject to a service fee.

If you have trouble with any of your equipment, please contact us right away. We are happy to help troubleshoot the problem or replace an item when necessary.

We Are Not Uber 😊

Please understand that Sapphire Provisioning is a small, local mobile business on St. Thomas. We are not Uber.

We follow a scheduled delivery and collection route each day. We will always do our best to accommodate reasonable requests, help when possible, and get your delivery to you as quickly and safely as we can.

Island roads, hills, traffic, left-hand driving, and a little island time are very real here. Driving around St. Thomas can be a little crazy, and sometimes things simply take longer than expected. Once you’re here, you’ll understand what we mean! 🌴

We mention this because we are not an on-demand delivery service. We are a small business personally driving around the island making deliveries and collections for our guests. Your safety and ours come first, and we appreciate your patience if island conditions put us a little behind schedule.

We will always do our best to get to you as quickly and safely as possible.

Thank you for understanding, supporting our small business, and choosing Sapphire Provisioning. We are happy to help!

We make your vacation a breeze. 🏝️